CHARLES M.

ABOUT ME

CHARLES M. HOLMES
Graduating from Delaware State University with a Computer Science degree, I have a full-stack background as well as certifications in UX Design and Scrum Methodology.

I am passionate about creating meaningful solutions that have impact…
Let’s collaborate! 🌟
  • Bachelor of Science in
    Computer Science
  • Delaware State University
  • Summa Cum Laude

EDUCATION 🎓

Service Desk Technician

Bayhealth Medical Center (5/2024 - Present)

  • Providing support for the Electronic Medical Records via answering calls, troubleshooting, and resolving tickets

UI/UX Design Lead

DormShops (5/2024 - 10/2024)

  • Led the complete re-design of a mobile application that connects college students with local student businesses around their campus

Software Engineer

Code Differently (5/2023 - 10/2023)

  • Completed 900+ hours of Full-Stack Development training, mastering JavaScript, Java, React.js, APIs, Test-Driven Development, and more.

Product Zone Specialist

Apple, Inc. (8/2022 - 5/2023)

  • Championed Customer Engagement with the Product Zone Team in the Apple Store, maintaining a Net Promoter Score of 90+, indicating strong customer satisfaction.

Professional Services Intern

Amazon Web Services (5/2021 - 8/2021)

  • Led the end-to-end development of an AWS-hosted Delivery Insights survey, enhancing data analysis with 50+ DevOps consultants.

EXPERIENCE 👔

Scroll to Top